Hooked On Electronic Services

Educational Resource
Author:Cruz-Cruz, Jos A.
Abstract:

Using the Competitive Forces Model, students are asked to evaluate the use of additional fees after a service has become very useful to the customer.

Keywords:
Engineer/Client Relationships
Rights:
All rights reserved (no additional license for public reuse)
Language:
English
Publisher:
Online Ethics Center
Published Date:
2010
Notes:

Case Study / Scenario|Hypothetical / Fictional Case